Privacy Policy

1. Introduction

Welcome to RE-AI ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our real estate investment analysis platform (the "Service"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Use our Service
• Contact us for support
• Subscribe to our newsletter or marketing communications

This information may include:

• Name and contact information (email address, phone number)
• Company name and business details
• Account credentials (username and password)
• Property information and investment data you input into the system
• Email and SMS configuration data (SMTP credentials, API keys - stored encrypted)

2.2 Automatically Collected Information

When you access the Service, we may automatically collect certain information, including:

• Log data (IP address, browser type, pages visited, time spent)
• Device information (operating system, device identifiers)
• Usage data (features used, interactions with the Service)
• Cookies and similar tracking technologies

2.3 Third-Party Services

Our Service may integrate with third-party services, including:

• Google OAuth: For email integration and authentication
• Property Data Providers: For real estate market data
• Email Services: For sending notifications via your configured email provider
• SMS Services: For sending text messages via your configured SMS provider

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service
• Improve, personalize, and expand the Service
• Understand and analyze how you use the Service
• Develop new features and functionality
• Communicate with you for customer service, updates, and marketing
• Send you emails and SMS messages through your configured providers
• Process your transactions and manage your account
• Find and prevent fraud and security issues
• Comply with legal obligations

4. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption: All sensitive data (passwords, API keys, OAuth tokens) is encrypted using AES-256-GCM encryption
• Secure Authentication: Passwords are hashed using bcrypt
• Access Controls: Role-based access control (RBAC) limits data access
• Regular Security Updates: We keep our systems updated with security patches
• Database Security: MySQL databases with secure configurations

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Data Sharing and Disclosure

5.1 We Do Not Sell Your Data

We do not sell, trade, or rent your personal information to third parties.

5.2 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Cloud hosting providers
• Email and SMS delivery services (using your configured credentials)
• Analytics providers
• Payment processors

5.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

5.4 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a machine-readable format
• Opt-Out: Unsubscribe from marketing communications
• Withdraw Consent: Withdraw consent for data processing where applicable

To exercise these rights, please contact us using the information provided below.

7. Email and SMS Configuration

Our Service allows you to configure your own email (SMTP or Gmail OAuth) and SMS providers (Twilio, Salesmsg, TextMagic, etc.) to send communications. Please note:

• Your email and SMS credentials are encrypted and stored securely
• We do not use these credentials for any purpose other than sending messages on your behalf
• You are responsible for complying with your email/SMS provider's terms of service
• You can update or delete your credentials at any time in your profile settings

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

9. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

10. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us